**\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3068\u306f\u5177\u4f53\u7684\u306b\u4f55\u3092\u6307\u3059\u306e\u304b\uff1f**
\n\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3068\u306f\u5177\u4f53\u7684\u306b\u4f55\u3092\u6307\u3059\u306e\u304b\uff1f<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\uff08User Needs\uff09\u3068\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u62b1\u3048\u308b\u8981\u6c42\u3084\u671f\u5f85\u3001\u554f\u984c\u70b9\u3001\u6b32\u6c42\u306e\u7dcf\u4f53\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u3089\u306f\u30e6\u30fc\u30b6\u30fc\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u629e\u3057\u3001\u4f7f\u7528\u3059\u308b\u969b\u306e\u52d5\u6a5f\u3084\u57fa\u6e96\u3068\u306a\u308a\u3001\u4f01\u696d\u304c\u5e02\u5834\u3067\u6210\u529f\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u7406\u89e3\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u4e2d\u5fc3\u306e\u8a2d\u8a08\uff08User-Centered Design\uff09\u3084\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u57fa\u672c\u3067\u3042\u308a\u3001\u88fd\u54c1\u958b\u767a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308b\u30d3\u30b8\u30cd\u30b9\u9818\u57df\u3067\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u5177\u4f53\u7684\u306a\u8981\u7d20<\/p>\n
\u6a5f\u80fd\u7684\u30cb\u30fc\u30ba\uff08Functional Needs\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u6c42\u3081\u308b\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u3084\u6027\u80fd\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3067\u3042\u308c\u3070\u9577\u6642\u9593\u306e\u30d0\u30c3\u30c6\u30ea\u30fc\u5bff\u547d\u3084\u9ad8\u89e3\u50cf\u5ea6\u30ab\u30e1\u30e9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n
\u611f\u60c5\u7684\u30cb\u30fc\u30ba\uff08Emotional Needs\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u611f\u60c5\u7684\u306a\u6e80\u8db3\u611f\u3084\u5b89\u5fc3\u611f\u3002<\/p>\n
\u30d6\u30e9\u30f3\u30c9\u306e\u4fe1\u983c\u6027\u3084\u30c7\u30b6\u30a4\u30f3\u306e\u7f8e\u3057\u3055\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n
\u793e\u4f1a\u7684\u30cb\u30fc\u30ba\uff08Social Needs\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u901a\u3058\u3066\u4ed6\u8005\u3068\u3064\u306a\u304c\u308a\u305f\u3044\u3001\u793e\u4f1a\u7684\u5730\u4f4d\u3092\u793a\u3057\u305f\u3044\u3068\u3044\u3063\u305f\u6b32\u6c42\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30a2\u30a4\u30c6\u30e0\u3084SNS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u8a72\u5f53\u3057\u307e\u3059\u3002<\/p>\n
\u7d4c\u9a13\u7684\u30cb\u30fc\u30ba\uff08Experiential Needs\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3059\u308b\u969b\u306e\u4f53\u9a13\u3084\u5229\u4fbf\u6027\u3002<\/p>\n
\u64cd\u4f5c\u306e\u3057\u3084\u3059\u3055\u3084\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u76f4\u611f\u6027\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u91cd\u8981\u6027<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u6b63\u78ba\u306b\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u3001\u4ee5\u4e0b\u306e\u70b9\u3067\u4f01\u696d\u306b\u3068\u3063\u3066\u91cd\u8981\u3067\u3059\u3000<\/p>\n
\u88fd\u54c1\u958b\u767a\u306e\u65b9\u5411\u6027\u3092\u5b9a\u3081\u308b \u30e6\u30fc\u30b6\u30fc\u304c\u672c\u5f53\u306b\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u6a5f\u80fd\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u88fd\u54c1\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a \u30e6\u30fc\u30b6\u30fc\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u3084\u30d6\u30e9\u30f3\u30c9\u5fe0\u8aa0\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n
\u5e02\u5834\u7af6\u4e89\u529b\u306e\u5f37\u5316 \u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u305f\u3081\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u3044\u305f\u72ec\u81ea\u306e\u4fa1\u5024\u63d0\u6848\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u65b9\u6cd5<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/p>\n
\u76f4\u63a5\u30e6\u30fc\u30b6\u30fc\u3068\u5bfe\u8a71\u3057\u3001\u5177\u4f53\u7684\u306a\u30cb\u30fc\u30ba\u3084\u8ab2\u984c\u3092\u6df1\u6398\u308a\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002<\/p>\n
\u8cea\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb<\/p>\n
\u5e83\u7bc4\u306a\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u30cb\u30fc\u30ba\u306e\u50be\u5411\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n
\u89b3\u5bdf\u8abf\u67fb<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3092\u76f4\u63a5\u89b3\u5bdf\u3057\u3001\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3092\u767a\u898b\u3057\u307e\u3059\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u4f5c\u6210<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u904e\u7a0b\u3092\u8996\u899a\u5316\u3057\u3001\u5404\u30b9\u30c6\u30fc\u30b8\u3067\u306e\u30cb\u30fc\u30ba\u3084\u8ab2\u984c\u3092\u660e\u3089\u304b\u306b\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0\u3068\u7406\u8ad6\u7684\u80cc\u666f<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u6982\u5ff5\u306f\u3001\u591a\u304f\u306e\u7406\u8ad6\u3084\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u4ee3\u8868\u7684\u306a\u3082\u306e\u3068\u3057\u3066\u4ee5\u4e0b\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3000<\/p>\n
\u4eba\u9593\u4e2d\u5fc3\u8a2d\u8a08\uff08Human-Centered Design\uff09<\/p>\n
\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u306e\u4e2d\u5fc3\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u7f6e\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30cb\u30fc\u30ba\u3084\u4f53\u9a13\u3092\u91cd\u8996\u3059\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3059\u3002<\/p>\n
\u30c9\u30ca\u30eb\u30c9\u30fb\u30ce\u30fc\u30de\u30f3\u306a\u3069\u306e\u7814\u7a76\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u30de\u30ba\u30ed\u30fc\u306e\u6b32\u6c42\u968e\u5c64\u8aac\uff08Maslow’s Hierarchy of Needs\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u306e\u57fa\u672c\u7684\u306a\u6b32\u6c42\u304b\u3089\u81ea\u5df1\u5b9f\u73fe\u306b\u81f3\u308b\u307e\u3067\u306e\u968e\u5c64\u7684\u306a\u30cb\u30fc\u30ba\u3092\u793a\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u304c\u3069\u306e\u968e\u5c64\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u308b\u304b\u3092\u8003\u3048\u308b\u969b\u306b\u53c2\u8003\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u30b8\u30e7\u30d6\u7406\u8ad6\uff08Jobs to Be Done Theory\uff09<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u300c\u96c7\u3046\u300d\u7406\u7531\u3068\u3057\u3066\u306e\u300c\u30b8\u30e7\u30d6\uff08\u8ab2\u984c\uff09\u300d\u306b\u7126\u70b9\u3092\u5f53\u3066\u3001\u6839\u672c\u7684\u306a\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002<\/p>\n
\u30af\u30ec\u30a4\u30c8\u30f3\u30fb\u30af\u30ea\u30b9\u30c6\u30f3\u30bb\u30f3\u306e\u7406\u8ad6\u3067\u3059\u3002<\/p>\n
\u30da\u30eb\u30bd\u30ca\u624b\u6cd5\uff08Persona Method\uff09<\/p>\n
\u5178\u578b\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u50cf\u3092\u5177\u4f53\u5316\u3057\u3001\u305d\u306e\u4eba\u7269\u306e\u30cb\u30fc\u30ba\u3084\u884c\u52d5\u3092\u57fa\u306b\u88fd\u54c1\u8a2d\u8a08\u3092\u884c\u3046\u65b9\u6cd5\u3067\u3059\u3002<\/p>\n
\u30a2\u30e9\u30f3\u30fb\u30af\u30fc\u30d1\u30fc\u306b\u3088\u3063\u3066\u63d0\u5531\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n
\u307e\u3068\u3081<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u7406\u89e3\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6210\u529f\u306b\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002<\/p>\n
\u6a5f\u80fd\u7684\u3001\u611f\u60c5\u7684\u3001\u793e\u4f1a\u7684\u3001\u7d4c\u9a13\u7684\u3068\u3044\u3063\u305f\u591a\u5c90\u306b\u308f\u305f\u308b\u30cb\u30fc\u30ba\u3092\u7684\u78ba\u306b\u6349\u3048\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u4fa1\u5024\u3042\u308b\u63d0\u4f9b\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u3055\u3089\u306b\u3001\u4eba\u9593\u4e2d\u5fc3\u8a2d\u8a08\u3084\u30b8\u30e7\u30d6\u7406\u8ad6\u306a\u3069\u306e\u7406\u8ad6\u7684\u57fa\u76e4\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u6df1\u3044\u6d1e\u5bdf\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u7bc9\u304f\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n
**\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u52b9\u679c\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306e\u65b9\u6cd5\u306f\uff1f**
\n\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u52b9\u679c\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u65b9\u6cd5\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u6709\u52b9\u3067\u3059\u3002<\/p>\n
\u3053\u308c\u3089\u306e\u65b9\u6cd5\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u610f\u898b\u3092\u591a\u89d2\u7684\u306b\u5206\u6790\u3057\u3001\u6df1\u3044\u7406\u89e3\u3092\u5f97\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
1. \u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/p>\n
\u6982\u8981 \u76f4\u63a5\u30e6\u30fc\u30b6\u30fc\u3068\u5bfe\u8a71\u3057\u3001\u5f7c\u3089\u306e\u7d4c\u9a13\u3001\u8ab2\u984c\u3001\u671f\u5f85\u306b\u3064\u3044\u3066\u6df1\u304f\u6398\u308a\u4e0b\u3052\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306f\u8cea\u7684\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b\u306e\u306b\u512a\u308c\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u611f\u60c5\u3084\u52d5\u6a5f\u3001\u5177\u4f53\u7684\u306a\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n
\u307e\u305f\u3001\u30aa\u30fc\u30d7\u30f3\u30a8\u30f3\u30c9\u306e\u8cea\u554f\u3092\u901a\u3058\u3066\u3001\u4e88\u671f\u305b\u306c\u6d1e\u5bdf\u3092\u5f97\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\uff08Kvale, 2007\uff09\u3002<\/p>\n
2. \u30b5\u30fc\u30d9\u30a4\u8abf\u67fb<\/p>\n
\u6982\u8981 \u591a\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u4e00\u822c\u7684\u306a\u50be\u5411\u3084\u30d1\u30bf\u30fc\u30f3\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u30b5\u30fc\u30d9\u30a4\u306f\u5e83\u7bc4\u306a\u30c7\u30fc\u30bf\u3092\u52b9\u7387\u7684\u306b\u53ce\u96c6\u3067\u304d\u3001\u7d71\u8a08\u7684\u306a\u5206\u6790\u3092\u901a\u3058\u3066\u30cb\u30fc\u30ba\u306e\u512a\u5148\u9806\u4f4d\u3084\u5171\u901a\u70b9\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\uff08Dillman et al., 2014\uff09\u3002<\/p>\n
3. \u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u30c6\u30b9\u30c8<\/p>\n
\u6982\u8981 \u30e6\u30fc\u30b6\u30fc\u306b\u5b9f\u969b\u306b\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3066\u3082\u3089\u3044\u3001\u305d\u306e\u904e\u7a0b\u3067\u306e\u554f\u984c\u70b9\u3084\u4f7f\u3044\u52dd\u624b\u3092\u89b3\u5bdf\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u5b9f\u969b\u306e\u4f7f\u7528\u72b6\u6cc1\u3092\u89b3\u5bdf\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u76f4\u9762\u3059\u308b\u5177\u4f53\u7684\u306a\u8ab2\u984c\u3084\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u8a2d\u8a08\u4e0a\u306e\u6539\u5584\u70b9\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\uff08Nielsen, 1994\uff09\u3002<\/p>\n
4. \u89b3\u5bdf\u8abf\u67fb\uff08\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc\uff09<\/p>\n
\u6982\u8981 \u30e6\u30fc\u30b6\u30fc\u306e\u81ea\u7136\u306a\u74b0\u5883\u3067\u884c\u52d5\u3092\u89b3\u5bdf\u3057\u3001\u65e5\u5e38\u306e\u4e2d\u3067\u306e\u30cb\u30fc\u30ba\u3084\u8ab2\u984c\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u89b3\u5bdf\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u304c\u6c17\u3065\u3044\u3066\u3044\u306a\u3044\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u6587\u8108\u306b\u57fa\u3065\u304f\u7406\u89e3\u304c\u6df1\u307e\u308b\u305f\u3081\u3001\u3088\u308a\u9069\u5207\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a2d\u8a08\u304c\u53ef\u80fd\u3067\u3059\uff08Creswell, 2013\uff09\u3002<\/p>\n
5. \u30da\u30eb\u30bd\u30ca\u306e\u4f5c\u6210<\/p>\n
\u6982\u8981 \u5178\u578b\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u50cf\uff08\u30da\u30eb\u30bd\u30ca\uff09\u3092\u4f5c\u6210\u3057\u3001\u305d\u306e\u4eba\u7269\u306e\u8996\u70b9\u304b\u3089\u30cb\u30fc\u30ba\u3092\u8003\u5bdf\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u30da\u30eb\u30bd\u30ca\u306f\u30c1\u30fc\u30e0\u5168\u4f53\u3067\u5171\u6709\u3067\u304d\u308b\u5177\u4f53\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30e2\u30c7\u30eb\u3092\u63d0\u4f9b\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u4e2d\u5fc3\u306e\u8a2d\u8a08\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n
\u5171\u901a\u306e\u7406\u89e3\u3092\u6301\u3064\u3053\u3068\u3067\u3001\u30cb\u30fc\u30ba\u306b\u5373\u3057\u305f\u610f\u601d\u6c7a\u5b9a\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\uff08Pruitt & Adlin, 2006\uff09\u3002<\/p>\n
6. \u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0<\/p>\n
\u6982\u8981 \u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u904e\u7a0b\u5168\u4f53\u3092\u8996\u899a\u7684\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u3001\u5404\u6bb5\u968e\u3067\u306e\u30cb\u30fc\u30ba\u3084\u611f\u60c5\u3092\u5206\u6790\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u4f53\u9a13\u5168\u4f53\u3092\u4fef\u77b0\u3059\u308b\u3053\u3068\u3067\u3001\u63a5\u70b9\u3054\u3068\u306e\u30cb\u30fc\u30ba\u3084\u554f\u984c\u70b9\u3092\u660e\u78ba\u306b\u3057\u3001\u5305\u62ec\u7684\u306a\u6539\u5584\u7b56\u3092\u5c0e\u304d\u51fa\u3059\u52a9\u3051\u306b\u306a\u308a\u307e\u3059\uff08Stickdorn & Schneider, 2010\uff09\u3002<\/p>\n
7. \u30c7\u30fc\u30bf\u5206\u6790\u3068\u30e6\u30fc\u30b6\u30fc\u30c7\u30fc\u30bf\u306e\u6d3b\u7528<\/p>\n
\u6982\u8981 \u30a6\u30a7\u30d6\u89e3\u6790\u3001\u30a2\u30d7\u30ea\u4f7f\u7528\u30ed\u30b0\u3001CRM\u30c7\u30fc\u30bf\u306a\u3069\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5b9f\u969b\u306e\u884c\u52d5\u3084\u5229\u7528\u30d1\u30bf\u30fc\u30f3\u3092\u5ba2\u89b3\u7684\u306b\u793a\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30cb\u30fc\u30ba\u3084\u8208\u5473\u3092\u88cf\u4ed8\u3051\u308b\u8a3c\u62e0\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u307e\u3059\uff08Feng & Jansen, 2010\uff09\u3002<\/p>\n
8. \u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u3068\u7d99\u7d9a\u7684\u306a\u6539\u5584<\/p>\n
\u6982\u8981 \u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5b9a\u671f\u7684\u306b\u53ce\u96c6\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u7d99\u7d9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u53ce\u96c6\u306f\u3001\u5909\u5316\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n
\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u624b\u6cd5\u3068\u3082\u76f8\u6027\u304c\u826f\u304f\u3001\u8fc5\u901f\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\uff08Beck et al., 2001\uff09\u3002<\/p>\n
9. \u7af6\u5408\u5206\u6790<\/p>\n
\u6982\u8981 \u7af6\u5408\u4ed6\u793e\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5206\u6790\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u6c42\u3081\u308b\u8981\u7d20\u3084\u4e0d\u8db3\u3057\u3066\u3044\u308b\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/p>\n
\u6839\u62e0 \u7af6\u5408\u5206\u6790\u306f\u5e02\u5834\u306e\u30c8\u30ec\u30f3\u30c9\u3084\u30e6\u30fc\u30b6\u30fc\u306e\u671f\u5f85\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u6709\u52b9\u3067\u3042\u308a\u3001\u81ea\u793e\u306e\u88fd\u54c1\u304c\u3069\u306e\u3088\u3046\u306b\u5dee\u5225\u5316\u3067\u304d\u308b\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\uff08Porter, 1980\uff09\u3002<\/p>\n
\u7dcf\u62ec<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u52b9\u679c\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u8cea\u7684\u30fb\u91cf\u7684\u306a\u624b\u6cd5\u3092\u7d44\u307f\u5408\u308f\u305b\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u610f\u898b\u3092\u591a\u89d2\u7684\u306b\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u771f\u306e\u30cb\u30fc\u30ba\u3084\u8ab2\u984c\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8a2d\u8a08\u30fb\u6539\u5584\u306b\u53cd\u6620\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u5404\u624b\u6cd5\u306b\u306f\u305d\u308c\u305e\u308c\u306e\u5f37\u307f\u304c\u3042\u308a\u3001\u76ee\u7684\u3084\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u9069\u5207\u306b\u9078\u629e\u30fb\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u7cbe\u5ea6\u306e\u9ad8\u3044\u30cb\u30fc\u30ba\u628a\u63e1\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u53c2\u8003\u6587\u732e<\/p>\n
Kvale, S. (2007). Doing Interviews. Sage Publications.
\nDillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, Phone, Mail, and Mixed-Mode Surveys The Tailored Design Method. Wiley.
\nNielsen, J. (1994). Usability Engineering. Morgan Kaufmann.
\nCreswell, J. W. (2013). Research Design Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
\nPruitt, J., & Adlin, T. (2006). The Persona Lifecycle Keeping People in Mind Throughout Product Design. Morgan Kaufmann.
\nStickdorn, M., & Schneider, J. (2010). This is Service Design Thinking. Wiley.
\nFeng, Y., & Jansen, B. J. (2010). Web Search Log Analysis Methodology and Applications. Springer.
\nBeck, K., Beedle, M., Van Bennekum, A., et al. (2001). Manifesto for Agile Software Development. Agile Alliance.
\nPorter, M. E. (1980). Competitive Strategy Techniques for Analyzing Industries and Competitors. Free Press.<\/p>\n
**\u53ce\u96c6\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u3069\u306e\u3088\u3046\u306b\u5206\u6790\u30fb\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3059\u308b\u304b\uff1f**
\n\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u7406\u89e3\u306f\u3001\u88fd\u54c1\u958b\u767a\u3084\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306b\u304a\u3044\u3066\u975e\u5e38\u306b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002<\/p>\n
\u53ce\u96c6\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u52b9\u679c\u7684\u306b\u5206\u6790\u3057\u3001\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3084\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306e\u6700\u5927\u5316\u304c\u56f3\u308c\u307e\u3059\u3002<\/p>\n
\u4ee5\u4e0b\u306b\u3001\u5177\u4f53\u7684\u306a\u5206\u6790\u624b\u6cd5\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306e\u65b9\u6cd5\u3001\u305d\u3057\u3066\u305d\u306e\u6839\u62e0\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n
1. \u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u53ce\u96c6\u65b9\u6cd5<\/p>\n
\u307e\u305a\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u6b63\u78ba\u306b\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u524d\u63d0\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u4ee3\u8868\u7684\u306a\u53ce\u96c6\u65b9\u6cd5\u306b\u306f\u4ee5\u4e0b\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n
\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc \u500b\u5225\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u5bfe\u8a71\u3057\u3001\u6df1\u3044\u6d1e\u5bdf\u3092\u5f97\u308b\u3002<\/p>\n
\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb \u591a\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3002<\/p>\n
\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u30c6\u30b9\u30c8 \u5b9f\u969b\u306e\u4f7f\u7528\u72b6\u6cc1\u3092\u89b3\u5bdf\u3057\u3001\u30cb\u30fc\u30ba\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u3002<\/p>\n
\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30d5\u30a9\u30fc\u30e0\u3084\u30ec\u30d3\u30e5\u30fc\u306e\u5206\u6790 \u65e2\u5b58\u30e6\u30fc\u30b6\u30fc\u306e\u610f\u898b\u3084\u8a55\u4fa1\u3092\u96c6\u7d04\u3002<\/p>\n
\u3053\u308c\u3089\u306e\u65b9\u6cd5\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u5305\u62ec\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u628a\u63e1\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
2. \u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u5206\u6790\u65b9\u6cd5<\/p>\n
\u53ce\u96c6\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u52b9\u679c\u7684\u306b\u5206\u6790\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u6cd5\u304c\u6709\u52b9\u3067\u3059\u3002<\/p>\n
2.1 \u30ab\u30c6\u30b4\u30ea\u30fc\u5206\u3051<\/p>\n
\u307e\u305a\u3001\u53ce\u96c6\u3057\u305f\u30cb\u30fc\u30ba\u3092\u5171\u901a\u306e\u30c6\u30fc\u30de\u3084\u7279\u5fb4\u306b\u57fa\u3065\u3044\u3066\u30ab\u30c6\u30b4\u30ea\u30fc\u5206\u3051\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u985e\u4f3c\u3057\u305f\u30cb\u30fc\u30ba\u3092\u30b0\u30eb\u30fc\u30d7\u5316\u3057\u3001\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3057\u3084\u3059\u304f\u3057\u307e\u3059\u3002<\/p>\n
2.2 \u30da\u30eb\u30bd\u30ca\u306e\u4f5c\u6210<\/p>\n
\u5178\u578b\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u50cf\uff08\u30da\u30eb\u30bd\u30ca\uff09\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u5177\u4f53\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u306e\u8996\u70b9\u304b\u3089\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3057\u307e\u3059\u3002<\/p>\n
\u30da\u30eb\u30bd\u30ca\u306f\u3001\u5e74\u9f62\u3001\u8077\u696d\u3001\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u306a\u3069\u3092\u57fa\u306b\u8a2d\u5b9a\u3057\u3001\u30cb\u30fc\u30ba\u306e\u5177\u4f53\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n
2.3 \u30b8\u30e7\u30d6\u7406\u8ad6\u306e\u6d3b\u7528<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u300c\u96c7\u3046\u300d\u7406\u7531\uff08\u30b8\u30e7\u30d6\uff09\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9054\u6210\u3057\u305f\u3044\u6210\u679c\u3084\u89e3\u6c7a\u3057\u305f\u3044\u554f\u984c\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u5206\u6790\u624b\u6cd5\u3067\u3001\u30cb\u30fc\u30ba\u306e\u6839\u672c\u539f\u56e0\u3092\u7406\u89e3\u3059\u308b\u306e\u306b\u6709\u52b9\u3067\u3059\u3002<\/p>\n
2.4 \u5b9a\u91cf\u5206\u6790\u3068\u8cea\u7684\u5206\u6790\u306e\u4f75\u7528<\/p>\n
\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\uff08\u30a2\u30f3\u30b1\u30fc\u30c8\u7d50\u679c\u306a\u3069\uff09\u3068\u8cea\u7684\u306a\u30c7\u30fc\u30bf\uff08\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u5185\u5bb9\u306a\u3069\uff09\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u5ba2\u89b3\u7684\u304b\u3064\u6df1\u5c64\u7684\u306a\u30cb\u30fc\u30ba\u306e\u7406\u89e3\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
3. \u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u65b9\u6cd5<\/p>\n
\u5206\u6790\u3057\u305f\u30cb\u30fc\u30ba\u3092\u5b9f\u969b\u306e\u88fd\u54c1\u958b\u767a\u3084\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u53cd\u6620\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n
\u4ee5\u4e0b\u306e\u65b9\u6cd5\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n
3.1 \u30e2\u30b9\u30af\u30ef\u6cd5\uff08MoSCoW\uff09<\/p>\n
\u30cb\u30fc\u30ba\u3092\u300cMust\uff08\u5fc5\u9808\uff09\u300d\u300cShould\uff08\u3059\u3079\u304d\uff09\u300d\u300cCould\uff08\u3042\u308c\u3070\u4fbf\u5229\uff09\u300d\u300cWon’t\uff08\u4eca\u5f8c\u3057\u306a\u3044\uff09\u300d\u306e4\u3064\u306b\u5206\u985e\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u306e\u65b9\u6cd5\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30ea\u30bd\u30fc\u30b9\u3084\u6642\u9593\u306b\u57fa\u3065\u3044\u3066\u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n
3.2 Kano\u30e2\u30c7\u30eb<\/p>\n
Kano\u30e2\u30c7\u30eb\u306f\u3001\u30cb\u30fc\u30ba\u3092\u300c\u57fa\u672c\u7684\u8981\u4ef6\u300d\u300c\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u8981\u4ef6\u300d\u300c\u9b45\u529b\u7684\u8981\u4ef6\u300d\u306b\u5206\u985e\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u6e80\u8db3\u5ea6\u3068\u306e\u95a2\u4fc2\u3092\u5206\u6790\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u6e80\u8db3\u5ea6\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u91cd\u70b9\u9818\u57df\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n
3.3 \u30a4\u30f3\u30d1\u30af\u30c8\u3068\u30d5\u30a3\u30fc\u30b8\u30d3\u30ea\u30c6\u30a3\u306e\u30de\u30c8\u30ea\u30c3\u30af\u30b9<\/p>\n
\u5404\u30cb\u30fc\u30ba\u306e\u5b9f\u73fe\u306b\u3088\u308b\u30a4\u30f3\u30d1\u30af\u30c8\uff08\u52b9\u679c\uff09\u3068\u5b9f\u73fe\u53ef\u80fd\u6027\uff08\u30d5\u30a3\u30fc\u30b8\u30d3\u30ea\u30c6\u30a3\uff09\u3092\u8a55\u4fa1\u3057\u30014\u8c61\u9650\u306e\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u306b\u30d7\u30ed\u30c3\u30c8\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u52b9\u679c\u304c\u5927\u304d\u304f\u5b9f\u73fe\u53ef\u80fd\u306a\u30cb\u30fc\u30ba\u3092\u512a\u5148\u7684\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
3.4 \u30e6\u30fc\u30b6\u30fc\u306e\u91cd\u8981\u5ea6\u3068\u6e80\u8db3\u5ea6\u306e\u30de\u30c3\u30d4\u30f3\u30b0<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u91cd\u8981\u5ea6\u3068\u73fe\u5728\u306e\u6e80\u8db3\u5ea6\u3092\u4e8c\u8ef8\u306b\u3057\u3066\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u307e\u3059\u3002<\/p>\n
\u91cd\u8981\u5ea6\u304c\u9ad8\u304f\u3001\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u30cb\u30fc\u30ba\u3092\u512a\u5148\u7684\u306b\u6539\u5584\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n
4. \u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306e\u6839\u62e0<\/p>\n
\u3053\u308c\u3089\u306e\u5206\u6790\u30fb\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u624b\u6cd5\u306e\u6839\u62e0\u306f\u3001\u4ee5\u4e0b\u306e\u70b9\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n
4.1 \u30e6\u30fc\u30b6\u30fc\u4e2d\u5fc3\u8a2d\u8a08\uff08User-Centered Design\uff09\u306e\u539f\u5247<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u306e\u30cb\u30fc\u30ba\u3092\u4e2d\u5fc3\u306b\u8a2d\u8a08\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4f7f\u3044\u3084\u3059\u3055\u3084\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b\u3068\u3044\u3046\u8a2d\u8a08\u539f\u5247\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u30cb\u30fc\u30ba\u306e\u6b63\u78ba\u306a\u5206\u6790\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306f\u3001\u3053\u306e\u539f\u5247\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002<\/p>\n
4.2 \u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u306a\u610f\u601d\u6c7a\u5b9a<\/p>\n
\u5b9a\u91cf\u7684\u30fb\u8cea\u7684\u306a\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u30cb\u30fc\u30ba\u3092\u5206\u6790\u3057\u3001\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u3053\u3068\u3067\u3001\u4e3b\u89b3\u7684\u306a\u5224\u65ad\u306b\u4f9d\u5b58\u305b\u305a\u3001\u5ba2\u89b3\u7684\u304b\u3064\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u610f\u601d\u6c7a\u5b9a\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u52b9\u679c\u7684\u306a\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n
4.3 \u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u306e\u6574\u5408\u6027<\/p>\n
\u30cb\u30fc\u30ba\u306e\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3084\u6226\u7565\u3068\u9023\u52d5\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u5168\u4f53\u306e\u65b9\u5411\u6027\u3068\u4e00\u81f4\u3057\u305f\u6539\u5584\u6d3b\u52d5\u304c\u884c\u3048\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u3088\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306e\u6700\u5927\u5316\u304c\u56f3\u308c\u307e\u3059\u3002<\/p>\n
4.4 \u5b9f\u8a3c\u7814\u7a76\u306e\u652f\u6301<\/p>\n
\u591a\u304f\u306e\u5b9f\u8a3c\u7814\u7a76\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u6b63\u78ba\u306a\u5206\u6790\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6210\u529f\u306b\u76f4\u7d50\u3059\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001Kano\u30e2\u30c7\u30eb\u3084\u30e2\u30b9\u30af\u30ef\u6cd5\u306f\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001\u305d\u306e\u6709\u52b9\u6027\u304c\u652f\u6301\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u307e\u3068\u3081<\/p>\n
\u53ce\u96c6\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3092\u5206\u6790\u30fb\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306f\u3001\u30ab\u30c6\u30b4\u30ea\u30fc\u5206\u3051\u3084\u30da\u30eb\u30bd\u30ca\u306e\u4f5c\u6210\u3001\u30b8\u30e7\u30d6\u7406\u8ad6\u306e\u6d3b\u7528\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n
\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306b\u306f\u3001\u30e2\u30b9\u30af\u30ef\u6cd5\u3084Kano\u30e2\u30c7\u30eb\u3001\u30a4\u30f3\u30d1\u30af\u30c8\u3068\u30d5\u30a3\u30fc\u30b8\u30d3\u30ea\u30c6\u30a3\u306e\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u306a\u3069\u306e\u624b\u6cd5\u304c\u6709\u52b9\u3067\u3059\u3002<\/p>\n
\u3053\u308c\u3089\u306e\u65b9\u6cd5\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u4e2d\u5fc3\u8a2d\u8a08\u306e\u539f\u5247\u3084\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u306a\u610f\u601d\u6c7a\u5b9a\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u306e\u6574\u5408\u6027\u306b\u57fa\u3065\u3044\u3066\u304a\u308a\u3001\u591a\u304f\u306e\u5b9f\u8a3c\u7814\u7a76\u3067\u3082\u305d\u306e\u6709\u52b9\u6027\u304c\u78ba\u8a8d\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u9069\u5207\u306a\u5206\u6790\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306e\u6700\u5927\u5316\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n
**\u5909\u5316\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306b\u7d99\u7d9a\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u826f\u3044\u304b\uff1f**
\n\u5909\u5316\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306b\u7d99\u7d9a\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u65b9\u6cd5\u3068\u305d\u306e\u6839\u62e0<\/p>\n
\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306f\u5e02\u5834\u74b0\u5883\u306e\u5909\u5316\u3001\u6280\u8853\u9769\u65b0\u3001\u793e\u4f1a\u7684\u30c8\u30ec\u30f3\u30c9\u306a\u3069\u69d8\u3005\u306a\u8981\u56e0\u306b\u3088\u3063\u3066\u7d76\u3048\u305a\u5909\u52d5\u3057\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306b\u7d99\u7d9a\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u7d44\u7e54\u7684\u306a\u53d6\u308a\u7d44\u307f\u3068\u67d4\u8edf\u306a\u6226\u7565\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n
\u4ee5\u4e0b\u306b\u3001\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u3068\u305d\u306e\u6839\u62e0\u3092\u8a73\u8ff0\u3057\u307e\u3059\u3002<\/p>\n
1. \u7d99\u7d9a\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30ea\u30b5\u30fc\u30c1\u306e\u5b9f\u65bd<\/p>\n
\u65b9\u6cd5
\n– \u5b9a\u671f\u7684\u306a\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3092\u901a\u3058\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u58f0\u3092\u53ce\u96c6\u3002<\/p>\n
– \u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u30c6\u30b9\u30c8\u3084A\/B\u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u70b9\u3092\u660e\u78ba\u5316\u3002<\/p>\n
– \u30da\u30eb\u30bd\u30ca\u306e\u5b9a\u671f\u66f4\u65b0\u306b\u3088\u308a\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u306e\u73fe\u5728\u306e\u30cb\u30fc\u30ba\u3092\u53cd\u6620\u3002<\/p>\n
\u6839\u62e0
\n\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306f\u6642\u9593\u3068\u3068\u3082\u306b\u5909\u5316\u3059\u308b\u305f\u3081\u3001\u7d99\u7d9a\u7684\u306a\u30ea\u30b5\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001Lean Startup\u306e\u624b\u6cd5\u3067\u306f\u3001\u4eee\u8aac\u691c\u8a3c\u3092\u7e70\u308a\u8fd4\u3057\u884c\u3046\u3053\u3068\u3067\u5e02\u5834\u306e\u5909\u5316\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u63a8\u5968\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u5b9a\u671f\u7684\u306a\u30ea\u30b5\u30fc\u30c1\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u65b0\u305f\u306a\u8981\u6c42\u3092\u65e9\u671f\u306b\u628a\u63e1\u3067\u304d\u308b\u305f\u3081\u3001\u9069\u5207\u306a\u6226\u7565\u3092\u7acb\u3066\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n
2. \u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u306e\u5c0e\u5165<\/p>\n
\u65b9\u6cd5
\n– \u30b9\u30d7\u30ea\u30f3\u30c8\u30ec\u30d3\u30e5\u30fc\u3084\u30ec\u30c8\u30ed\u30b9\u30da\u30af\u30c6\u30a3\u30d6\u3092\u901a\u3058\u3066\u3001\u8fc5\u901f\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u6539\u5584\u3092\u7e70\u308a\u8fd4\u3059\u3002<\/p>\n
– \u30af\u30ed\u30b9\u30d5\u30a1\u30f3\u30af\u30b7\u30e7\u30ca\u30eb\u30c1\u30fc\u30e0\u3092\u7de8\u6210\u3057\u3001\u591a\u89d2\u7684\u306a\u8996\u70b9\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u9032\u884c\u3002<\/p>\n
\u6839\u62e0
\n\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u306f\u3001\u5909\u5316\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u67d4\u8edf\u6027\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u77ed\u3044\u30b5\u30a4\u30af\u30eb\u3067\u306e\u30ea\u30ea\u30fc\u30b9\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u53ef\u80fd\u306a\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u5909\u52d5\u306b\u5373\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u3053\u308c\u306f\u3001\u5909\u5316\u306e\u6fc0\u3057\u3044\u5e02\u5834\u74b0\u5883\u306b\u304a\u3044\u3066\u7af6\u4e89\u512a\u4f4d\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u6709\u52b9\u3067\u3059\uff08Beck et al., “Agile Manifesto”\uff09\u3002<\/p>\n
3. \u30c7\u30fc\u30bf\u5206\u6790\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30eb\u30fc\u30d7\u306e\u69cb\u7bc9<\/p>\n
\u65b9\u6cd5
\n– \u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u5206\u6790\u3092\u6d3b\u7528\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u55dc\u597d\u3092\u89e3\u6790\u3002<\/p>\n
– \u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u8a2d\u5b9a\u3057\u3001\u4e3b\u8981\u6307\u6a19\uff08KPI\uff09\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3002<\/p>\n
– \u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u30fb\u5206\u6790\u3057\u3001\u88fd\u54c1\u6539\u5584\u306b\u53cd\u6620\u3002<\/p>\n
\u6839\u62e0
\n\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u306f\u3001\u5ba2\u89b3\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u7406\u89e3\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n
Amazon\u3084Netflix\u306a\u3069\u306e\u4f01\u696d\u306f\u3001\u81a8\u5927\u306a\u30e6\u30fc\u30b6\u30fc\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u30c7\u30fc\u30bf\u5206\u6790\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u884c\u52d5\u5909\u5bb9\u3092\u7684\u78ba\u306b\u6349\u3048\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n
4. \u5e02\u5834\u52d5\u5411\u3068\u7af6\u5408\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0<\/p>\n
\u65b9\u6cd5
\n– \u696d\u754c\u30ec\u30dd\u30fc\u30c8\u3084\u5e02\u5834\u8abf\u67fb\u3092\u5b9a\u671f\u7684\u306b\u30c1\u30a7\u30c3\u30af\u3002<\/p>\n
– \u7af6\u5408\u5206\u6790\u3092\u884c\u3044\u3001\u4ed6\u793e\u306e\u6226\u7565\u3084\u88fd\u54c1\u52d5\u5411\u3092\u628a\u63e1\u3002<\/p>\n
– \u30c8\u30ec\u30f3\u30c9\u4e88\u6e2c\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3001\u672a\u6765\u306e\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3002<\/p>\n
\u6839\u62e0
\n\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306f\u5e02\u5834\u5168\u4f53\u306e\u52d5\u5411\u3068\u3082\u5bc6\u63a5\u306b\u95a2\u9023\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u7af6\u5408\u4ed6\u793e\u306e\u52d5\u304d\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306e\u6226\u7565\u306b\u65b0\u305f\u306a\u8996\u70b9\u3092\u52a0\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001Apple\u3084Samsung\u306a\u3069\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u4f01\u696d\u306f\u3001\u5e02\u5834\u52d5\u5411\u3092\u5e38\u306b\u76e3\u8996\u3057\u3001\u88fd\u54c1\u958b\u767a\u306b\u53cd\u6620\u3055\u305b\u308b\u3053\u3068\u3067\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
5. \u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c1\u30e3\u30cd\u30eb\u306e\u6574\u5099<\/p>\n
\u65b9\u6cd5
\n– \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3084\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u901a\u3058\u3066\u76f4\u63a5\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3002<\/p>\n
– SNS\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u6d3b\u7528\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u5bfe\u8a71\u3092\u4fc3\u9032\u3002<\/p>\n
– \u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30d5\u30a9\u30fc\u30e0\u3092\u8a2d\u7f6e\u3057\u3001\u610f\u898b\u3092\u96c6\u7d04\u3002<\/p>\n
\u6839\u62e0
\n\u9867\u5ba2\u304b\u3089\u306e\u76f4\u63a5\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u70b9\u3092\u5177\u4f53\u7684\u306b\u793a\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n
\u4f8b\u3048\u3070\u3001Dropbox\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u7a4d\u6975\u7684\u306b\u53d6\u308a\u5165\u308c\u3001\u6a5f\u80fd\u6539\u5584\u306b\u53cd\u6620\u3055\u305b\u308b\u3053\u3068\u3067\u9ad8\u3044\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7dad\u6301\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u591a\u69d8\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u5e45\u5e83\u3044\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n
6. \u30af\u30ed\u30b9\u30d5\u30a1\u30f3\u30af\u30b7\u30e7\u30ca\u30eb\u30c1\u30fc\u30e0\u306e\u6d3b\u7528<\/p>\n
\u65b9\u6cd5
\n– \u7570\u306a\u308b\u90e8\u9580\u9593\u3067\u306e\u5354\u529b\u3092\u4fc3\u9032\u3057\u3001\u591a\u89d2\u7684\u306a\u8996\u70b9\u3067\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3002<\/p>\n
– \u5b9a\u671f\u7684\u306a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u30d6\u30ec\u30a4\u30f3\u30b9\u30c8\u30fc\u30df\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3002<\/p>\n
– \u5171\u6709\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u6d3b\u7528\u3057\u3001\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u3068\u5171\u6709\u3092\u56f3\u308b\u3002<\/p>\n
\u6839\u62e0
\n\u7570\u306a\u308b\u5c02\u9580\u77e5\u8b58\u3092\u6301\u3064\u30c1\u30fc\u30e0\u304c\u5354\u529b\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u591a\u9762\u7684\u306a\u7406\u89e3\u3068\u52b9\u679c\u7684\u306a\u5bfe\u5fdc\u7b56\u306e\u7acb\u6848\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n
Google\u306e\u300c\u4e8c\u30d4\u30b6\u30c1\u30fc\u30e0\u300d\u306a\u3069\u306e\u4e8b\u4f8b\u3067\u306f\u3001\u5c0f\u898f\u6a21\u3067\u591a\u69d8\u306a\u30b9\u30ad\u30eb\u3092\u6301\u3064\u30c1\u30fc\u30e0\u304c\u8fc5\u901f\u306b\u8ab2\u984c\u89e3\u6c7a\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u3067\u3001\u9769\u65b0\u7684\u306a\u88fd\u54c1\u958b\u767a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
7. \u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08UX\uff09\u306e\u7d99\u7d9a\u7684\u6539\u5584<\/p>\n
\u65b9\u6cd5
\n– \u30e6\u30fc\u30b6\u30fc\u30c6\u30b9\u30c8\u3084\u30d2\u30fc\u30c8\u30de\u30c3\u30d7\u89e3\u6790\u3092\u901a\u3058\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u4f53\u9a13\u3092\u8a55\u4fa1\u3002<\/p>\n
– UI\/UX\u30c7\u30b6\u30a4\u30f3\u306e\u66f4\u65b0\u3092\u5b9a\u671f\u7684\u306b\u884c\u3044\u3001\u4f7f\u3044\u3084\u3059\u3055\u3092\u5411\u4e0a\u3002<\/p>\n
– \u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306eKPI\u3092\u8a2d\u5b9a\u3057\u3001\u9032\u6357\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3002<\/p>\n
\u6839\u62e0
\nUX\u306e\u5411\u4e0a\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u306e\u6e80\u8db3\u5ea6\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n
Nielsen\u306e\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u539f\u5247\u306b\u57fa\u3065\u3044\u305f\u6539\u5584\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u4f7f\u3044\u3084\u3059\u3055\u3084\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u3084\u53e3\u30b3\u30df\u306b\u3088\u308b\u62e1\u6563\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n
\u826f\u597d\u306aUX\u306f\u3001\u7af6\u4e89\u529b\u306e\u6e90\u6cc9\u3068\u306a\u308b\u305f\u3081\u3001\u7d99\u7d9a\u7684\u306a\u6539\u5584\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n
8. \u67d4\u8edf\u306a\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u8a2d\u8a08<\/p>\n
\u65b9\u6cd5
\n– \u30e2\u30b8\u30e5\u30fc\u30eb\u5f0f\u306e\u8a2d\u8a08\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u6a5f\u80fd\u3092\u5c0e\u5165\u3002<\/p>\n
– API\u3084\u30d7\u30e9\u30b0\u30a4\u30f3\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u5916\u90e8\u3068\u306e\u9023\u643a\u3092\u5bb9\u6613\u306b\u3059\u308b\u3002<\/p>\n
– \u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u306a\u30a4\u30f3\u30d5\u30e9\u3092\u6574\u5099\u3057\u3001\u9700\u8981\u306e\u5909\u52d5\u306b\u5bfe\u5fdc\u3002<\/p>\n
\u6839\u62e0
\n\u67d4\u8edf\u306a\u8a2d\u8a08\u306f\u3001\u65b0\u305f\u306a\u30cb\u30fc\u30ba\u306b\u8fc5\u901f\u304b\u3064\u52b9\u7387\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n
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